Returns & Refunds

If you're not satisfied with your purchase, we accept returns for both engraved and non- engraved products and offer full refunds in both cases. Here's how the process works:

For Direct Purchases:
• Submit a return request form through our Contact page within 30 days of receiving your item.
• Once your return is approved, we'll provide detailed instructions for returning your item(s).
• Customers are responsible for return shipping costs, including duties.
• Please provide tracking details so we can monitor the status of your return. If we don't receive the return and are unable to verify the shipping details, we won't be able to issue a refund.
• Refunds are typically processed within 5-10 business days after we've received and inspected the returned item.

For Purchases Through Dealers:
• If you purchased your OK Boomer through one of our authorized dealers, please contact the dealer directly for details on their return policy.